The Guardia Civil in Murcia has issued guidance to help consumers protect themselves from online scams during high-shopping periods like Black Friday and Cyber Monday, when cybercriminal activity typically rises.
Cybercrime includes online fraud, illegal access to computer systems, and identity theft, usually with the aim of accessing bank accounts or sensitive data for financial gain. Citizens are urged to report any suspected scams immediately to their bank or to the Guardia Civil via 062 or online reporting channels.
Key Safety Recommendations for Online Shoppers:
- Check links and website quality: Hover over links before clicking, watch for spelling errors, poor design, or unusually low prices.
- Verify legal details: Ensure the site has company registration numbers, privacy policies, and proper contact information.
- Secure payments: Use virtual cards or trusted payment gateways, avoid direct transfers to unknown accounts.
- Device safety: Keep software and antivirus programs up to date; avoid public Wi-Fi when entering sensitive information.
- Emails and downloads: Do not open suspicious attachments or click on unknown links.
The Guardia Civil’s six specialized Arroba teams provide support in investigating cybercrime, assisting victims, and advising both citizens and companies on prevention. They also coordinate more complex cases with the Judicial Police.
Citizens can report cybercrime online via the Guardia Civil’s Sede Electrónica or official website, by phone, in person, or through the Cita Previa AGE app.
Summary: The Guardia Civil warns shoppers to stay vigilant against online scams during peak shopping events, offering practical advice on website verification, secure payments, device protection, and reporting channels. Specialized Arroba teams provide support for victims and cybercrime investigations.
