Redován City Council has today launched RedApp, a new, free WhatsApp messaging service designed to keep citizens informed in real time. Through RedApp, residents will receive updates on municipal announcements, edicts, cultural events, activities, emergencies, service interruptions (like power or water outages), grants, and much more — directly on their mobile phones.
The launch of RedApp fulfills an electoral commitment to strengthen transparency and good governance by making institutional information more accessible.
RedApp operates as a one-way communication channel: it sends information without allowing replies, ensuring a clear, organized flow of messages. Information will be shared via distribution lists—not group chats—and will fully comply with European data protection regulations (GDPR).
During the presentation, José Najar, First Deputy Mayor and Councilor for Transparency and Good Governance, highlighted the importance of this step:
“With RedApp, we continue advancing in our commitment to transparency and good governance. Our aim is an open, approachable, and connected administration that listens to its citizens and communicates clearly with them.”
How does RedApp work?
It’s simple:
- Save the number 652 101 700 in your contacts.
- Send a WhatsApp message with the word “ALTA” (“Sign Up”).
- After receiving a welcome message, you’ll start getting important municipal updates.
Communications through RedApp will be active daily from 8:00 a.m. to 10:00 p.m. The service will also serve as an essential tool during emergencies.
The City Council assures full compliance with the GDPR and reminds users that they can easily subscribe or unsubscribe by sending “REGISTER” or “CANCEL” to the same number at any time.
José Najar concluded by encouraging all residents to participate:
“With RedApp, municipal information is just one click away. We invite all citizens to join and be part of this new era of direct, transparent, and effective communication with their City Council.”
