The Leader Newspaper is pleased to welcome Brian Hoile to its team of writers. Brian will be filling an important gap in response to the regular requests we receive, particularly from many senior members of our community. This gap relates to all things technical.
In his new column, Brian will offer readers the opportunity to ask any technology-related questions they may have and will provide helpful, easy-to-follow answers.
So, if you have a question or a problem with any household technology item and need Brian’s assistance, please email him at cbtechnology.help@gmail.com. If your question appears in the column but isn’t answered in full, Brian will email you the complete response directly.
This column will deal with virtually any technical issue, including the following:
Smartphones, Tablets, Laptops, PC’s, Cloud Storage, Printers, Smart TV’s, Chromecast, TV Boxes (IPTV). Amazon Fire Stick, Smart Speakers, Smart Watches, Satellite Navigation, Dash Cams, CCTV Systems….and more.
Costa Blanca Technology Help Group
Brian has been a Technology Help Group for more than 7 years with around 390 members who have access to attend monthly classes, ask questions, and get home visits for more detailed help. If you would like to join the Costa Blanca Technology Help Group, send an email to cbtechnology.help@gmail.com
Group members have access to the group website, which has copies of all presentations and handouts on a variety of topics.
What does the group offer?
He also presents a class on the second Wednesday of each month from 10:00 to 12:00 at Dilly’s Bar Av. Castuera, 3, 03184 El Chaparral, Alicante
You are welcome to turn up for these classes.
Brian also gives the same presentation on the second Thursday of the month using Teams Video Conferencing from 11:00 to 12:30.
Before each meeting, He emails all group members detailing what will be covered during that meeting. Following the meeting, each group member receives an email with a copy of the presentations used.
He offers email and telephone support and home visits if required. After a home visit, you will receive a detailed report of any tasks performed during the visit, for your future reference.
If required, Brian can remotely connect to your laptop or computer (with your permission) while in telephone contact and sort out issues or show you how to do things you might be having trouble with.
There is no charge for time spent helping group members, but he will expect to be reimbursed for “out-of-pocket” expenses—i.e., travel etc.
If you are a group member, you will receive updates and copies of the presentations given at the classes.
If you run, or are a member of a social group, you can ask for a presentation on any topic within the Technology Help Group’s remit. Please send Brian an email to arrange such a presentation for your group.
To become a member of the Costa Blanca Technology Help Group or to arrange a bespoke meeting email: cbtechnology.help@gmail.com.
